FAQ

FAQ – Frequently asked questions about infrared face masks and Scandinavian Radiance

Questions about Lumeo

1. How does an infrared face mask work?

Infrared light therapy uses invisible infrared light to penetrate deep into the skin to stimulate cell renewal, increase blood circulation, and promote collagen production. It helps reduce inflammation, improve skin elasticity, and give a healthier glow.

2. Is infrared light safe for the skin?

Yes! Infrared light therapy is a non-invasive treatment that is safe for all skin types. It contains no UV rays and causes no harm or irritation when used correctly.

3. What benefits can I expect?

Regular use of an infrared face mask can:

• Reduce fine lines and wrinkles
• Improve skin firmness and elasticity
• Reduce redness and inflammation
• Promote faster healing of the skin
• Give a more even skin tone and more radiance

4. How often should I use the mask?

For best results, it is recommended to use the mask 3-5 times per week for 10-20 minutes per session . Regular use provides visible and long-lasting improvements to the skin.

5. Can I use the mask if I have sensitive skin?

Yes! Infrared light is gentle and suitable even for sensitive skin. If you have skin conditions like rosacea or eczema, you can start with shorter sessions and gradually increase the time.

6. How long does it take before I see results?

Many users see improvements after 2-4 weeks of regular use . Skin texture and elasticity gradually improve over time.

7. Can I use the mask with skincare products?

Yes! Infrared light therapy works great with moisturizing and nourishing skincare products. It can improve the absorption of serums and creams, but avoid products with retinol or acids immediately before use.

8. Are there any side effects?

Infrared light is generally very gentle, but some people may experience a slight warming sensation during use. If you experience discomfort, reduce the duration of use or consult a dermatologist.

9. Can I use the mask if I have fillers or Botox?

Yes, but it is best to wait 1–2 weeks after an injection treatment before starting infrared light therapy, so that the skin has time to recover.

10. Are infrared face masks suitable for all skin types?

Absolutely! Whether you have dry, oily, combination or sensitive skin, an infrared face mask can help improve the health and appearance of your skin.

Questions about Scandinavian Radiance

1. How does delivery work?

If the order comes in before 3 pm, we will try to send your order at 4 pm. This means that it takes between 2 - 4 days for your package to arrive, as we ship from our warehouse in Stockholm.

2. Are there shipping and return costs?

No, we offer free shipping, but you may be responsible for the return shipping until we have received the product and refunded your money.

3. Where is your office located, can I visit you?

We only have a warehouse in Stockholm and no office, so it is not possible to visit us. If you prefer, you can send a letter to Scandinavian Radiance, BOX 1235 ZZA Stockholm. However, it is easiest to email or call us.